Privacy Policy

Dubai Government Privacy & Security Statement

Our commitment

Dubai Government is committed to respecting your privacy and protecting your personal information. We recognize our obligation to keep sensitive information secure and have created this privacy and security statement to share and explain the current information management practices on our websites.

The handling of all personal information by Dubai Government departments and entities is governed by the UAE and Dubai privacy and security acts. We are committed to protecting your privacy whether you are browsing for information or conducting business with the government electronically.

Collection and use of online information

When you visit our websites, we will not collect your personal information unless you choose to use and receive online products and services that require it. For transactions with government organizations involving credit cards, government systems we use up-to-date security protocols to ensure the integrity and confidentiality of information and systems.

Collection of IP address

Our web server automatically collects your IP address when you visit our site (your IP address is your computer's unique address that lets other computers attached to the Internet know where to send data, but does not identify you individually). We use your IP address to help diagnose problems with our server and to compile statistics on site usage.

Use of cookies

Some Dubai Government websites use cookies. Cookies are generally used to make it more convenient for users to move around our websites. If you choose, they may be used to "remember" your password and make it easier and faster to login to certain sites. These types of cookies need to be stored on your computer's hard drive. Cookies used by the government are encrypted to make the information in cookies unreadable to anyone except the government department with which you are dealing.

Protection of personal information

Your personal information is available only to the government employees who have a need to know it. It will not be available for public inspection without your consent. Also, no website user information will be shared, sold or transferred to any third party without your prior consent. Access is given only to those qualified professionals who provide Dubai Government services consistent with your interactions with our website.

Important notice

Some of our websites link to other websites created and maintained by other public and/or private sector organizations. We provide these links solely for your information and convenience. When you link to an outside website, you are leaving a Dubai Government website and our information management policies no longer apply.